BeDesk is a self-hosted, feature packed online customer support, support ticket, email management and helpdesk software that does not require any coding or server knowledge to setup.
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BeDesk Customer Support Software Features List
- Email With Superpowers – Use as email management software, keeping your existing email account and receiving all the functionality of BeDesk.
- Optional Envato Module – Envato login, purchase code validation, earnings reports, automatic item importing and more.
- Translation Ready – You can translate BeDrive easily from admin area without any need for 3rd party applications or configuration files.
- Responsive – BeDesk is fully responsive and will scale to the size of any device.
- Open Source – You will receive full non-encrypted and non-obfuscated source code, so you can modify it (or hire a freelancer to do it for you) in any way you want.
- Social Login – Allow users to login with popular 3rd party sites (facebook, twitter, envato, google).
- Search – Powerful search with multiple integrated providers, including elasticsearch, algolia, mysql and more.
- Rich Text Editor – Ticket body uses a rich text editor, that allows file uploads, code formatting, inline images, canned replies, links, undo/redo, drafts and more.
- Knowledgebase Management – Organize your knowledge base using categories and tags, create articles with a powerful html editor.
- User Settings – Let users change common settings like their timezone, language, country and more.
- Groups – Flexible groups system to assign users to or agents to teams, organizations, companies and more.
Download BeDesk – Customer Support Software & Helpdesk Ticketing System
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